Terms & Conditions

Introduction and Acceptance of Terms

Welcome to bb89, Bangladesh's trusted online gaming destination. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and bb89 ("bb89", "We", "Us", "Our") governing your use of our website, mobile platform, and all associated services including cricket betting, live casino, slots, and crash games.

By accessing or using any part of bb89's platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must immediately discontinue your use of this platform. These Terms apply to all visitors, registered players, and any other individuals who interact with bb89's services in any capacity.

bb89 reserves the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform following any changes constitutes your acceptance of the revised Terms. Where required, we will notify registered users of material changes via email or platform notification.

Eligibility and Age Requirements

Access to bb89's services is strictly restricted to eligible individuals. Before creating an account or placing any wager, you must confirm that you meet all of the following eligibility criteria:

• You are at least 21 years of age (21+ only).
• You are a resident of or are legally permitted to access online gaming platforms in your jurisdiction.
• You are not acting on behalf of any third party when registering or placing bets.
• You have not previously been excluded or banned from bb89 or any affiliated platform.
• You are using your own funds and are not under financial duress when depositing or wagering.

bb89 employs robust age and identity verification procedures. Failure to satisfy eligibility requirements at any point may result in the immediate suspension of your account, forfeiture of any pending withdrawals, and cancellation of any active bonuses. Providing false information during registration is strictly prohibited and may result in permanent account closure.

Account Registration and Security

To access the full range of bb89's services, you must register a personal account. Each player is permitted to hold only one (1) active account. Operating multiple accounts is considered a breach of these Terms and may result in the permanent closure of all associated accounts and forfeiture of any balances.

Registration Requirements

When creating your bb89 account, you must provide accurate, complete, and up-to-date information. The following details are required:

• Full legal name as it appears on your national identity document (NID).
• Valid email address and active mobile phone number registered in Bangladesh.
• Date of birth confirming you are 21 years of age or older.
• Preferred payment method details (e.g., bKash or Nagad account number).

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. bb89 will not be held liable for any losses arising from unauthorized access to your account resulting from your failure to adequately safeguard your credentials. You must notify bb89 support immediately if you suspect unauthorized access to or use of your account. Never share your account details with any third party.

Deposits, Withdrawals, and Payment Methods

bb89 supports a range of fast and reliable payment options tailored for players in Bangladesh. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). We are committed to processing both deposits and withdrawals in an efficient and secure manner.

Deposit Policy

All deposits must originate from a payment account that is registered in your own name. bb89 does not accept deposits from third-party sources. Accepted payment methods include:

• Mobile banking: bKash, Nagad, Rocket, Upay — with a minimum deposit of ৳200.
• Internet banking: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank.
• International cards: Visa and Mastercard (subject to availability and applicable fees).

Withdrawal Policy

Withdrawals are processed to the same payment method used for deposits where possible. To protect against fraud and money laundering, all withdrawals are subject to identity verification. Please note the following conditions:

• Minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
• Any active wagering requirements on bonus funds must be fully satisfied before a withdrawal can be approved.
• bb89 reserves the right to request additional verification documents before processing any withdrawal, including government-issued photo ID and proof of payment method ownership.

Bonuses, Promotions, and Wagering Requirements

bb89 offers a variety of bonuses and promotions to both new and existing players, including welcome bonuses, reload offers, cashback promotions, and seasonal events tied to occasions such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following standard terms:

General Bonus Conditions

The following conditions apply to all bonus offers unless a specific promotion explicitly states otherwise in its individual terms:

• Bonuses are credited to your account upon meeting any qualifying deposit threshold specified in the promotion.
• All bonuses carry a rollover (wagering requirement) that must be completed before withdrawal of bonus-derived winnings. The applicable rollover is stated in each promotion's specific terms.
• Bonuses may only be used for their designated game category (e.g., a Slots bonus cannot be used on cricket betting) unless stated otherwise.
• bb89 reserves the right to withhold, reverse, or cancel any bonus that it reasonably suspects was claimed in bad faith, via abuse of multiple accounts, or through any other fraudulent means.

bb89 encourages players to review the specific terms attached to each bonus promotion before opting in. If you have questions about a particular promotion's wagering requirement or validity period, please contact our support team.

Betting and Gaming Rules

All bets and wagers placed on bb89 are subject to the rules of the relevant game or sports market. It is the player's responsibility to familiarise themselves with the specific rules of each product before participating. The following general principles apply across all gaming categories on bb89:

Cricket Betting

bb89 offers a wide range of cricket betting markets covering the BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers matches. Bets are settled in accordance with official match results as declared by the relevant governing body. In the event of a match abandonment, rain interruption, or no-result, bb89's sport-specific settlement rules apply. All cricket odds are subject to change until the market is suspended at match start.

Slots and Live Casino Games

All slot and live casino games on bb89 are operated by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Game outcomes are determined by certified Random Number Generators (RNG) or live dealer mechanics, ensuring fairness and transparency. The following principles apply:

• Game malfunctions void all affected bets. bb89 is not liable for losses resulting from technical failures that originate on a third-party provider's infrastructure.
• Players must not exploit bugs, glitches, or software vulnerabilities. Any winnings derived from a known exploit will be forfeited.
• bb89 reserves the right to suspend any game market for integrity review purposes and to withhold payment of winnings pending investigation.

Responsible Gaming

bb89 is committed to promoting safe and responsible gaming practices across its entire platform. We believe that gambling should be an enjoyable leisure activity, not a financial strategy or a solution to financial difficulties. We take our duty of care to players seriously and provide a range of tools to help you stay in control.

Players are encouraged to use bb89's built-in responsible gaming features, which include deposit limits, loss limits, session time limits, and self-exclusion options. For adults aged 21 and above only. If you believe your gaming behavior is causing harm to yourself or others, please contact our support team immediately at [email protected].

• Never chase losses or bet more than you can comfortably afford to lose.
• Set personal deposit and loss limits within your account settings to maintain responsible spending habits.
• Seek assistance if gambling is affecting your personal or financial wellbeing. Our support team is available 24/7 via email at [email protected].

Prohibited Activities and Zero-Tolerance Policy

bb89 maintains a strict zero-tolerance policy toward any form of fraud, abuse, or conduct that undermines the integrity of our platform. The following activities are explicitly prohibited and will result in immediate account suspension, forfeiture of funds, and where applicable, referral to relevant law enforcement authorities:

• Creating more than one account per player, including accounts under different names or using different devices.
• Colluding with other players to manipulate game outcomes, bonus claims, or any other aspect of the platform.
• Using automated bots, scripts, or any software tool designed to gain an unfair advantage over the platform or other players.
• Depositing or withdrawing funds derived from illegal sources, including any form of money laundering or terrorist financing.
• Threatening, harassing, or abusing any member of the bb89 support team or other players on the platform.

bb89 actively monitors all account activity for signs of prohibited behavior. Suspicious activity may be reported to financial intelligence and law enforcement bodies in accordance with applicable anti-money laundering (AML) regulations. Players found to be in breach of this section will have any accrued winnings or balances permanently forfeited.

Intellectual Property Rights

All content featured on the bb89 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the exclusive property of bb89 or its licensed content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, republish, display, or exploit any content from this platform for commercial purposes without the express prior written consent of bb89.

The bb89 brand name, logo, and all associated trademarks are proprietary to bb89. Unauthorized use of these marks in any manner that creates confusion or implies association with bb89 is strictly forbidden. Any feedback, suggestions, or ideas submitted by users to bb89 may be used freely by bb89 without any obligation of compensation or attribution.

Limitation of Liability

To the fullest extent permitted by applicable law, bb89, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or any other intangible losses, arising from your use of or inability to use bb89's platform or services.

bb89 does not warrant that the platform will be uninterrupted, error-free, or completely secure at all times. We make no guarantees regarding the accuracy, reliability, or completeness of any information presented on the platform. bb89's total liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you in the 30 days immediately preceding the event giving rise to the claim.

Amendments to These Terms

bb89 reserves the right to amend, revise, or update these Terms & Conditions at any time. Changes become effective immediately upon publication on this page. For registered players, bb89 will make reasonable efforts to provide advance notice of material changes via email notification or an in-platform message. Your continued use of the bb89 platform after any amendment constitutes your binding acceptance of the updated Terms.

We encourage all players to periodically review these Terms to stay informed about any changes. The date shown in the 'Last Updated' notice at the top of this page reflects the most recent revision. If you disagree with any amendment, your sole recourse is to cease using the bb89 platform and close your account by contacting our support team.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable laws. In the event of any dispute arising between you and bb89 in connection with your use of the platform, both parties agree to first attempt to resolve the matter amicably through direct negotiation. bb89's support team is your first point of contact for any complaint or query. Please write to us at [email protected] with full details of your concern and we will respond within 5 business days.

bb89 aims to acknowledge all formal complaints within 48 hours of receipt and to provide a full resolution within 14 business days. bb89 is committed to handling all disputes with impartiality, transparency, and professionalism, in a manner consistent with fair gaming standards and the protection of player interests.

Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, our support team is available 24 hours a day, 7 days a week, including public holidays in Bangladesh such as Victory Day (December 16) and Independence Day (March 26).

Email us at: [email protected]